Support

Please fill out our customer support form and a customer care representative will be in contact with you within 48 hours. We look forward to helping you!

ONLINE SUPPORT FORM

Toll-Free Support:

Monday - Friday / 12pm - 9pm EST
Call Toll Free 1-866-392-9800 in the US

Address:

3265 Meridian Parkway, Suite 114
Weston, FL 33331

Warranty

Imation Enterprises Corp. warrants products against defects for 1yr/2yrs* from the date of original purchase.  This warranty does not apply to any software bundled with this product.  Imation shall not be liable for any lost data or incidental or consequential damages related to this product.  Some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This limited warranty gives you specific legal rights, and you may have other rights which may vary from one state, province or country to another.

*1 year  for cases and electronics for US and other countries and 2 years for electronics in Europe. 

Manuals

To download a manual for a current or discontinued product, please click the below link.

Find a Manual

Product Ideas

XtremeMac or any of its employees do not accept or consider unsolicited ideas, including ideas for advertising campaigns, product enhancements, processes, materials or new product names. Click on the light bulb icon to view the full Unsolicited Idea Submission Policy.  

Shipping

All transactions are 100% secure. In stock items usually ship within 1 business day and out of stock items usually ship within 10 business days.