Q. What Does The Warranty Cover?
A. XtremeMac warrants that its products shall be free from defects
in materials or workmanship, with the exceptions stated below. No
warranty, expressed or implied, is made regarding any product's
merchantability or fitness for a particular purpose.
Q. What Is The Period Of Coverage?
A. The warranties for the products are listed in the chart below.
Q. What Does The Warranty NOT Cover?
A. This warranty does not cover any defect, malfunction or failure that
occurs as a result of: misuse or failure to follow the product
directions; abuse; or use with improper, unintended or faulty equipment.
Also, consequential and incidental damages are not recoverable under this
warranty. Further, opening up the unit or removing any pieces from the
product will immediately render your warranty null and void. XtremeMac
does not warrant or provide service or support for any of the third party
products, including, but not limited to iPods.
Q. What Will XtremeMac Do To Correct The Problem?
A. XtremeMac will, at its option, repair or replace any product that proves
to be defective in material or workmanship. If your product is no longer
being manufactured, or is out of stock, at its option, XtremeMac may replace
your product with a similar or better XtremeMac product.
Q. How To Get Warranty Service?
A. To get a covered product repaired or replaced, you must contact XtremeMac
during the warranty period by either calling (866) 392-9800 if you are in
the U.S., or by e-mail (support@xtrememac.com).
If you email XtremeMac, you must include your name, address, email address,
telephone number, date of purchase and a complete description of the problem
you are experiencing. If the problem appears to be related to a defect in
material or workmanship, XtremeMac will provide you a return authorization
number and instructions for return shipment. All returns under this warranty
must be in the original packaging and must be accompanied by the original
proof of purchase. During the first 30 days after purchase, XtremeMac will
be responsible for the reasonable shipping costs associated with the
authorized return of damaged or defective product. Thirty (30) days following
your date of purchase, return shipments shall be at the customer's expense.
You should insure the shipment as appropriate because you are
responsible for the product until it arrives at XtremeMac.
| 90 Days | 1 Year | Lifetime | |
| A/V Cables † | • | ||
| AirPlay †† | • | ||
| Car Charger ‡ | • | ||
| Cases ‡‡ | • | ||
| FS1 Headphones | • | ||
| HDMI Switcher | • | ||
| HomeShow | • | ||
| InCharge Traveler | • | ||
| Luna | • | ||
| MemoMic | • | ||
| MicroMemo (Nano and Video) | • | ||
| MicroPack | • | ||
| RoadShow | • | ||
| Tango | • |
† Includes HDMI to HDMI, HDMI to DVI, Component Video Cable, Toslink Audio Cable, Analog Audio Cables
†† Includes AirPlay, AirPlay2, AirPlay Boost
‡ Does not include replacement of fuse
‡‡ Includes Microshield (all versions), SportWrap (all versions), TuffWrap (all versions)